5 min read
Domain Squatting: When Your Perfect .com Is Held Hostage
Your dream .com is owned by a squatter demanding £20k+? You're not alone. Why paying the ransom is outdated thinking — and how to launch stronger without it.
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5 min read
The Death of Customer Trust: When Return Policies Kill the Experience
Restrictive 'unopened box only' return policies are killing customer trust and handing competitive advantage to Amazon. Discover why customer-friendly return policies drive long-term business success.
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The Digital Privacy Paradox: How Cookie Consent Became a Nightmare for Customer Experience
I've been using a VPN for a while, and I'm shocked by how many websites I simply can't access privately. Websites use cookies to the maximum, taking everything from you without you even noticing.
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